Awards & Testimonials

Nothing pleases us more than hearing how we’ve pleased you. The feedback you provide also enables us to continually refine our service and facilities.

Here is just some of what people have told us about their stay at Pinnacle at the Pier. And we’d love to hear what you have to say through our guest feedback page.

View our latest online reviews on our review buzz page.

Our Guests

"I want to let you know that from arrival on Friday to our departure on Sunday - every single one of your staff was just fabulous.  The banquet team was accommodating and ensured everything was set up perfectly!

We have heard repeatedly from guests how excellent the food was - especially the roasted carrot and brie soup…and the beef!!   Many even commented on the incredible service in the lobby bar during the short one hour break before our cocktail reception.

I can honestly say that I would highly recommend the Pinnacle at the Pier to others who are looking for a wedding venue. It was just tremendous!"

» Erin & Aaron

"Chris & I want to say thank you for everything! You and your team at the Pinnacle did an amazing job organizing our wedding, and made the whole day a wonderful experience for everyone. The food was fantastic and the service was amazing – it was everything Chris and I hoped for! We wish you and your team continued success in all your events."

» Melinda Karey and Chris Degnan, Bride & Groom (North Vancouver)


"I just wanted to say a very big thank you for helping us put on a very successful banquet. The kids had a marvelous time and thoroughly enjoyed the evening. Thank you for being so accommodating and allowing us to have a very casual meal – it went over very well and everyone enjoyed the food immensely. The tables looked great. Please make sure you thank the chef, as well, for putting on a perfect banquet."

» Heidi Daniel, BC Tennis Provincials


"The banquet was great. Food was exceptional and of course the venue is perfect (weather cooperated too). I have heard nothing but complimentary comments on the evening. Thank you to your staff, who were all very good, for a wonderful evening."

» Judy Hubert, West Vancouver Transit


"Everything went extremely well. Feedback was that it was the best ever AGM! The food was excellent and the cheese platter was very different and impressive. We ordered the right amount of food. As a matter of fact, we were so impressed that I would like to book for next year!"

» Janet Sanderson, Family Services of the North Shore


"We just got home from our honeymoon – still getting over the excitement of the wedding night! Everything was beautiful and you and your staff were great to work with. Thank you so much for making our day so special."

» Carly Grant, Bride (North Vancouver)

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Our Awards

2013 TripAdvisor Travelers' Choice Awards

Top 25 Hotels in Canada

2012 BC Wedding Awards

Best Wedding Reception Venue, Finalist
Best Ceremony Location, Finalist

2012 Expedia Insiders' Select List

One of the top 100 hotels in the world

2012 North Shore Outlook Readers' Choice Awards

Best Hotel

2012 TripAdvisor Certificate of Excellence
2012 Where to Dine Readers' Choice Awards

Best Hotel Dining/Bar, Nominee

2012 North Shore News Readers' Choice Awards

Best Hotel
Favourite Place for Cocktails, Finalist

2012 OpenTable Diner's Choice Award Winner

The Lobby Restaurant & Lounge

2012 TripAdvisor Travelers' Choice Awards

Top Hotels in Canada #8

2011 BC Wedding Awards

Best Wedding Reception Venue

2011 North Shore Outlook Readers' Choice Awards

Best Hotel
Best West Coast Style Restaurant

2010 Where to Dine Readers' Choice Awards

Best West Coast Dining, Nomination
Best Hotel Dining + Bar, Nomination