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Pinnacle Hotel at the Pier
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Careers

Build Your Career on the North Shore Waterfront

At Pinnacle Hotel at the Pier, exceptional guest experiences begin with exceptional people. Located in the heart of North Vancouver's vibrant Shipyards District, we are proud to foster a workplace built on hospitality, teamwork, growth, and genuine service. Explore opportunities across hotel operations, food & beverage, guest services, housekeeping, and leadership roles.

Benefits

Why Join Pinnacle?

Waterfront Workplace

Work in one of North Vancouver's most sought-after waterfront destinations, steps from The Shipyards, Lonsdale Quay Market, and the SeaBus.

Employee Travel Perks

Enjoy discounted stays for you and your family at Pinnacle Hotels properties across Canada and North America.

Health & Wellness Benefits

Eligible team members receive extended health, dental, and employee assistance benefits, along with access to on-site wellness amenities.

Growth & Development

Advance your career through training, mentorship, leadership development, and opportunities across multiple hospitality brands and properties.

Open Positions

Currently Hiring

3 open roles · click to see details

Front Desk Agent

Guest Services · North Vancouver, BC
Full-Time

Room Attendant

Housekeeping · North Vancouver, BC
Full-Time

Line Cook, The Lobby Restaurant

Food & Beverage · North Vancouver, BC
Full-Time
Guest Services Full-Time North Vancouver, BC

Front Desk Agent

Be the first face of the hotel. Check guests in and out, handle reservations and inquiries, and create a memorable arrival experience for every guest.

Schedule: Rotating shifts including evenings and weekends

Responsibilities

  • Greet and welcome guests, process check-in and check-out efficiently and accurately.
  • Respond to guest inquiries by phone, email, and in person; resolve issues with discretion and care.
  • Process payments, post charges, and maintain accurate guest folios.
  • Coordinate with housekeeping and maintenance to keep rooms guest-ready.
  • Promote the Pinnacle Club loyalty program and upgrade opportunities at check-in.

Qualifications

  • 1+ year of customer service experience; hotel or hospitality background an asset.
  • Strong written and verbal English; second language a plus.
  • Comfortable with property management systems (Opera, OnQ, or similar).
  • Able to stand for full shifts and work weekends, holidays, and overnight as scheduled.
Apply for this role
Housekeeping Full-Time North Vancouver, BC

Room Attendant

Bring the comfort and warmth our guests count on. Prepare rooms to Pinnacle's standard every day, with attention to detail and care.

Schedule: Day shifts; weekends required

Responsibilities

  • Clean and prepare assigned guest rooms to Pinnacle standards, including bed-making, bathroom cleaning, and restocking.
  • Inspect rooms for maintenance or supply needs and report issues to the supervisor.
  • Maintain housekeeping carts and storage areas in clean, organized condition.
  • Adhere to all health, safety, and chemical-handling protocols.

Qualifications

  • Previous housekeeping experience preferred; we'll train the right candidate.
  • Physical stamina to lift, bend, and stand for extended periods.
  • Reliable, punctual, and detail-oriented.
  • Right to work in Canada.
Apply for this role
Food & Beverage Full-Time North Vancouver, BC

Line Cook, The Lobby Restaurant

Cook West Coast-inspired dishes in a busy hotel kitchen at The Lobby Restaurant. A great opportunity for a cook looking to build a career in a stable, high-volume environment.

Schedule: AM or PM shifts; weekends required

Responsibilities

  • Prep, cook, and plate breakfast, lunch, dinner, and weekend brunch service.
  • Maintain a clean, organized station and follow all food-safety procedures.
  • Work closely with the sous chef and head chef on daily features and seasonal menu changes.
  • Support banquet and event production as needed.

Qualifications

  • Red Seal certification or equivalent culinary training preferred.
  • FoodSafe Level 1 (current).
  • 2+ years line-cook experience in a high-volume restaurant or hotel kitchen.
  • Calm, organized, and able to thrive during peak service.
Apply for this role

Interested in Joining Our Team?

We’re always interested in connecting with passionate hospitality professionals. If you don’t see a current opportunity that matches your experience, we welcome you to submit your resume for future consideration as new positions become available.

Submit Your Resume